(4.5 / 5)1030+ Ratings

HostMonster Reviews

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Overall Rating

4.5
7 Reviews
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About HostMonster

Hostmonster.com is a web hosting provider offering a range of services including shared web hosting, VPS hosting, and dedicated servers. Their shared hosting plans come with features like unmetered bandwidth, free domain registration, and SSL certificates. The plans are designed to cater to various needs, from individuals to business owners seeking full functionality on a budget. Hostmonster also provides over 100 open-source apps, plugins, and themes with one-click install, alongside $100 Google Adwords and $100 free ad credits to support the marketing efforts of their customers. For those looking for higher performance, the Pro Web Hosting plan includes high performance, unlimited websites, and email accounts, with automated backups and spam experts services for enhanced security and reliability.

HostMonster Pros & Cons

Pros of HostMonster:

  • Good Uptime: HostMonster offers reliable uptime, with averages around 99.94% and occasional dips to 99.91%.
  • Decent Support: While not always the best, HostMonster's support is generally fast and efficient, with options for chat, phone, and email.
  • Free SSL and Domain: The service includes a free SSL certificate and domain name, which is a standard feature but still valuable.
  • Value for Money: Despite being more expensive than some competitors, HostMonster offers decent value for its price, especially with discounts for the first year.
  • Useful Add-ons: HostMonster provides various useful add-ons, including Weebly site-building software and free domain transfers.

Cons of HostMonster:

  • Slow Page Loading Time: HostMonster's page loading times are slower than industry standards, averaging around 880-930 milliseconds.
  • Expensive Pricing: The service is more expensive than many competitors, especially for long-term commitments. The cheapest plan is around $4.95/month, but prices increase significantly for longer terms.
  • Hidden Fees: HostMonster has several hidden fees, including charges for domain names and website backups, which can add up quickly.
  • Limited Flexibility: HostMonster does not offer month-to-month plans, which may be a drawback for users on tight budgets.
  • Outdated Help Center: The help center is outdated and not very user-friendly, which can make it difficult to find the information needed.

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HostMonster Customer Reviews (7)

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Shane Thomas
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Feb 12, 2023
Jonathan Chambless
Jonathan Chambless
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Feb 12, 2023
Katherine Stokes
Katherine Stokes
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Feb 12, 2023
Merlin Cinq-Mars
Merlin Cinq-Mars
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Feb 10, 2023
Sigurlaug Steindórsdóttir
Sigurlaug Steindórsdóttir
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Feb 10, 2023
Charlie Thompson
Charlie Thompson
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Feb 6, 2023
Shirvan Khadzhiev
Shirvan Khadzhiev
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Feb 6, 2023

HostMonster Customer’s Q&A

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HostMonster Features and Benefits

Key Features and Benefits of HostMonster:

  • Unlimited Disk Storage: Store as many files and media as needed.
  • Unlimited Domain Hosting: Host multiple domains under one account.
  • Free Domain Name: Includes a free domain for the first year.
  • Drag and Drop Site Builder: Easily create websites without coding.
  • Free SSL Certificate: Secure your website with SSL encryption.
  • Unlimited Bandwidth: Handle large amounts of traffic without extra costs.
  • cPanel Control Panel: User-friendly interface for managing hosting.
  • 24/7 Support: Access to customer support via phone, email, and live chat.
  • E-commerce Support: Features like shopping carts and SSL for online stores.
  • Regular Backups: Ensure data safety with regular backups.
  • Advanced Security Options: Protect your site with various security features.
  • Streaming Support: Stream audio and video content seamlessly.
  • Multiple Email Accounts: Create and manage multiple email accounts.
  • Customizable Error Pages: Personalize error pages for a better user experience.
  • One-Click Script Installs: Easily install popular scripts like WordPress.

These features and benefits make HostMonster a versatile and reliable hosting provider.

HostMonster Pricing

HostMonster offers several shared hosting plans with varying prices and features. Here is a summary of their pricing:

  • Basic Plan: $4.95/month (initial), $12.99/month (renewal). Includes 1 website, 50GB storage, unmetered bandwidth, 1 domain, 5 email accounts, and 100 MB of email storage.
  • Plus Plan: $6.95/month (initial), $17.99/month (renewal). Includes unlimited websites, 150GB storage, 20 parked domains, 50 subdomains, 100 email accounts with 500MB of storage per account, and unmetered bandwidth.
  • Choice Plus Plan: $5.45/month (initial), $19.99/month (renewal). Includes unlimited websites, unlimited storage, unlimited email accounts, domain privacy protection, and CodeGuard website backups for one year.
  • Go PRO Plan: $13.95/month (initial), $33.99/month (renewal). Includes unlimited websites, unlimited storage, unlimited email accounts, high-performance servers, automated backups, and a premium SSL certificate.

Additionally, HostMonster offers domain registration and renewal fees, which vary by TLD but generally range from $14.88 to $129.99 per year.

About Hostmonster.com Payment Method?

Hostmonster.com accepts a variety of payment methods to accommodate different preferences. Customers can pay using all major credit cards, including American Express, Discover, MasterCard, and Visa. For those who prefer digital transactions, PayPal Instant Payments are also accepted, provided there is a linked bank account or credit card. Additionally, purchase orders, checks (U.S. only), and money orders (USD only) are viable options for payment. It is important to note that non-reloadable prepaid credit cards, gift cards, payments using PayPal balance, or wire transfers are not accepted. All services must be prepaid in full for the selected term, and prices are subject to change. Therefore, it's advisable to check the most recent information directly with Hostmonster for any updates on payment methods.

HostMonster FAQs

FAQ

HostMonster Alternatives

Top 10 HostMonster Alternatives:

  1. Hostinger: Known for its affordable pricing and user-friendly interface.
  2. DigitalOcean: Offers scalable cloud solutions with excellent performance.
  3. Pantheon: Ideal for managed WordPress hosting with high reliability.
  4. Cloudways: Provides cloud-based hosting with multiple providers.
  5. Kinsta: Top-tier managed WordPress hosting with exceptional performance.
  6. GoDaddy: Best for domain registration and management.
  7. HostWinds: Known for exceptional customer support and affordable cloud hosting.
  8. WIX: Easy-to-use website builder with stunning templates.
  9. BigRock: Offers domains, websites, and more with competitive pricing.
  10. Squarespace: Known for its beautiful designs and ease of use.
FAQ

How To Open A HostMonster Account?

Steps to Open an Account on HostMonster:

  1. Visit HostMonster's Website: Go to hostmonster.com.
  2. Select a Plan: Choose from the available hosting plans.
  3. Register a Domain: Enter a new domain name or use an existing one.
  4. Create an Account: Fill in the required personal and billing information.
  5. Choose Add-Ons: Select any additional features or services.
  6. Complete Payment: Enter payment details and confirm the purchase.
  7. Access Control Panel: Log in to the control panel to start managing your hosting account.

For further assistance, refer to HostMonster's support resources.

FAQ

Does HostMonster offer telephone support?

Yes, telephone support at HostMonster is available 24/7.
FAQ

Is there a way to see what HostMonster offers before purchasing their services?

Yes, HostMonster provides a live demo that allows you to view a listing of what they offer or try their services for yourself by accessing their online demo site.
FAQ

What is HostMonster's refund policy?

If you cancel within 30 days, you will receive a full refund on your hosting service only. However, the money-back guarantee does not apply to most add-on products, such as domains, given the unique nature of their costs.
FAQ

Will I get a full refund from HostMonster if I cancel within 30 days and my plan includes a free domain?

No, HostMonster will deduct a non-refundable domain fee of $15.99 from your refund if you cancel within 30 days and your plan includes a free domain. This not only covers their costs, but ensures that you won't lose your domain name.
FAQ

Does HostMonster offer any refunds for cancellations that occur after 30 days?

No, HostMonster does not offer any refunds for cancellations that occur after 30 days.
FAQ

About Hostmonster.com Prices and Cost?

Hostmonster.com offers a variety of web hosting plans tailored to different needs. The Shared Web Hosting plans include Basic, Plus, Choice Plus, and Pro. Prices for these plans vary based on the term length, with the Basic plan starting at $11.99 per month for a 36-month term, and the Pro plan going up to $29.99 per month for the same term length. Features across these plans differ in terms of the number of websites, email accounts, storage, and performance capabilities, with the Pro plan offering the highest specifications. Additionally, Hostmonster provides VPS and Dedicated Hosting services, with prices ranging from $19.99 to $199.99 per month. Add-ons such as Dedicated IP, Premium SSL Certificates, and SpamExperts Mail Filtering are available for an additional cost. It's important to note that all plans are billed in full at sign-up and that promotional prices are valid for the initial term only, not for renewal periods. Monthly rates, add-on costs, and terms and conditions are subject to change, so checking the latest details on the Hostmonster website is recommended for the most current information.

FAQ

About Hostmonster.com Popular Products and Services?

Hostmonster.com is known for its range of web hosting services catering to various needs. Among the popular products are Shared Hosting, VPS Hosting, Dedicated Hosting, and WordPress Hosting. Shared Hosting is particularly favored, with plans like Basic, Plus, and Choice Plus offering a free domain name, one-click WordPress install, and 24/7 support. For more advanced needs, VPS and Dedicated Hosting provide higher performance and control. Additionally, Hostmonster offers over 100 open-source apps, plugins, and themes with one-click installation, making it a comprehensive solution for businesses and individuals seeking full functionality on a budget. Services such as domain registration, email hosting, and site builders are also integral to their offerings, ensuring a robust web presence for customers.

FAQ

Hostmonster.com Return Policy?

Hostmonster.com has a 30-day money-back guarantee for hosting services. Customers can cancel their hosting plan within the first 30 days for a full refund on the hosting service only. The refund policy does not apply to most add-on products, such as domains, due to the unique nature of their costs. If the plan includes a free domain and is canceled within the 30-day window, a non-refundable domain fee of $15.99 will be deducted from the refund. This ensures that customers retain their domain name, which they may transfer to another registrar or point elsewhere. It's important to note that newly registered domains cannot be transferred to another registrar during the first 60 days of the registration period. After the initial 30 days, Hostmonster does not offer refunds. As for a shipping policy, it is not applicable since Hostmonster provides digital services rather than physical goods.

FAQ

Are there any customer reviews available for Hostmonster.com?

Hostmonster.com has received a variety of customer reviews. On Trustpilot, the company has a rating of 4.1 out of 5, with 66% of reviewers giving a 5-star rating. Customers have praised the quick and courteous customer service, as well as the assistance provided for technical issues. However, some have reported negative experiences with customer care, mentioning unprofessional agents and issues with email services. Reviews on other platforms also reflect a mix of positive and negative feedback, with some highlighting the excellent technical support and others expressing dissatisfaction with tech support and service quality. Overall, the reviews suggest that while many customers are satisfied with Hostmonster's services, there are also notable concerns that potential customers might want to consider.

FAQ

How secure are the payment transactions on Hostmonster.com?

Hostmonster.com ensures the security of payment transactions by providing a secure online environment. All transaction receipts are saved in the Billing History, and a copy is emailed to the account administrator. This includes details such as the customer and billing information, invoice number, date, amount, and description of the transaction. Additionally, for auto-renewals or manual payments, the transaction receipt is immediately available upon payment. Hostmonster also requires an active credit card or PayPal account to be on file for auto-renewal to process successfully. For added security, some issuing companies may require the security code on the back of the card for recurring payment requests. These measures are in place to protect customer information and ensure that transactions are processed safely.

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